We have been using Google Apps for some time now and talk to many clients about the simplicity of the product the ability to collaborate as teams with ease and the ability to hold video chats – yes video chats! I say that because many people I talk to don’t actually know there is video chat capability in the Gmail client let along multi participant chat too!
We at long last Google have made this feature somewhat easier to find. Chatting in Gmail is simple enough: Click on a contact and a chat window will open in the lower right corner of the screen. Finding video, group and voice chat was previously a bit harder to find, but now Google has solved that, adding one-click buttons for these three functions right into the Gmail chat window.
Even if you don’t have the plugins required for video chat, you’ll see an icon that will install the required plugin, after which you can carry on with the chat.
Google says it expects the number of people using the video, group and voice chat features to rise dramatically after this improvement.